Frequently Asked Questions
Q Will this kit fit my frame?
This kit is for wood frames up to 24 inches wide and up to 15 lb. The frame needs at least 3/4 inch of depth to attach the mounting plates safely. Thin frames need adequate internal bracing. Wood describes the frame, not an approval for every wall surface.
Q Which wall types can I use it on?
Match the wall fasteners to your wall construction before installation. The kit includes plastic anchors, but the listing does not establish a load rating for every wall material. Contact us if you are unsure whether the supplied fasteners suit your wall.
Q What hardware comes in each kit?
Each kit contains 2 wall brackets, 3 mounting plates, 1 T-head screw, 2 #10 wall screws, 2 wall-bracket plastic anchors, 6 #6 frame screws, and 1 T-head plastic anchor. Wrench inclusion depends on the pack you select.
Q Is a security wrench included?
The individually bagged kit has no wrench; buy a security wrench separately. Bulk packs include wrenches per pack: 50 kits with 1 wrench, 100 with 2, 500 with 3, or 1,000 with 4. These are pack totals, not one wrench per kit.
Q How does the locking mechanism work?
The upper mounting plates sit on wall brackets. A T-head screw engages the bottom mounting plate. Use a security wrench to turn the T-head one quarter turn into its vertical locking position. This is a T-head lock, not a wire snap.
Q What if my frame is wider than 24 inches or heavier than 15 lb?
For frames wider than 24 inches, the instructions recommend two T-head screws and an additional mounting plate, sold separately. Extra hardware does not establish a higher weight rating. Do not exceed 15 lb; contact us for a suitable system for heavier frames.